Welcome to our official policies page. We want our guests to have a clear understanding of the rules to ensure a wonderful stay in Kallithea. Moreover, these Anastasia Eleni Terms are designed to protect both the guest and the property manager.
Reservation and Booking Policy
To confirm a reservation for our apartments, guests must agree to the official payment rules. Usually, a small deposit is required via bank transfer. Therefore, by paying the deposit, you automatically accept the Anastasia Eleni Terms regarding your stay. Additionally, the remaining balance is typically settled upon your arrival at the property.
Cancellation and Refund Rules
We understand that plans can change. However, according to our policy, cancellations made 21 days before arrival are entitled to a full refund. For later cancellations, please Contact Us to discuss your options. Furthermore, we always try to be fair with our guests within the framework of our policy.
House Rules and Hygiene Standards
We maintain high standards of cleanliness. Specifically, as part of our house rules, we ask guests to respect quiet hours between 23:00 and 07:00. This is essential for the comfort of everyone staying at the property. Also, all our linens are professionally cleaned in our facilities to ensure top hygiene, which is a core part of the Anastasia Eleni Terms. You can see our garden and rooms in the Photo Gallery.
Arrival and Departure Information
In addition, guests are kindly requested to inform us about their estimated arrival time. Check-in starts at 15:00 and check-out must be completed by 11:00. Consequently, this allows our cleaning staff enough time to prepare the rooms for the next guests properly.
Additional Information and Location
Our property is located in the beautiful village of Kallithea. For example, you can find our exact spot on Google Maps to help with your arrival. In conclusion, we are committed to providing a safe and friendly environment for all visitors. If you have any further questions about the Anastasia Eleni Terms, do not hesitate to reach out. We look forward to welcoming you to beautiful Halkidiki!
